Healthcare & Medical
Provide an exemplary patient experience across their entire journey. Elevate your digital reputation.
Years of experience serving doctors, practices, and large healthcare organizations
xAmplifier is intimately familiar with almost every kind of healthcare practice. Monitor and improve the entire patient experience, from the initial inquiry and consultation process to post-procedure follow-ups and long-term patient relationships. All on one easily-integrated platform. xAmplifier also bolsters your digital reputation to ensure you are discovered by potential patients online.
Secure across all industry standards
xAmplifier uses cutting-edge web and database technologies to consolidate patient data from all touchpoints and channels in one place, including healthcare CRM, ERP, billing, and other data sources. Our data handling is compliant with many industry regulations, including HIPAA and PHI. xAmplifier also has CAHPS for PQRS capabilities. Customized dashboards and reporting tools make it easy for your team to understand patient insights and act on them.
Patient feedback done right - Close the loop
Understand the root causes of patient dissatisfaction and empower your team to act on feedback. Gather all patient feedback, including online reviews and xAmplifier surveys, in one central location. Our platform automatically alerts the right people when follow-up action is needed, so you can move quickly to defuse unhappy patients. Interactive dashboards and intelligent filters make it easy to identify and fix the root cause of problems, so you can improve your processes and operations. Let patient feedback drive an ever-improving service/patient experience.
Review generation and referral alerts to drive new patient acquisition
77% of patients use online reviews as a first step in finding a doctor. xAmplifier automatically identifies and reaches out to potential brand advocates to generate reviews on essential healthcare review sites, such as Healthgrades, WebMD, Vitals, Google, Facebook, and many more. Publish these reviews on your website and social media outlets. xAmplifier also sends positive patient experience notifications to referring physicians, which leads to more referrals to your practices.
